Excellent Customer Service

Carole Ruse, owner of Cosy Paws, opened the cattery in 2009. Initially with the help of her daughters, Genevieve and Eleanor and latterly with her husband David, Carole has succeeded in her aim of providing care for cats which is second to none.

Having been disappointed by the lack of catteries in the area and the standard of some of the accommodation she had seen, Carole wanted to provide a first class boarding facility with not only excellent cat housing but where “cat tailored” care is provided.

A cattery should be one of the best and safest places to put your cat while you are away. We provide cat only care, no dog kennels. At Cosy Paws owners can rest assured that their precious pets’ every need is catered for. Understanding the cat as a species and the specialist care they need, means that Cosy Paws provides the safe, secure, peaceful yet stimulating environment that cats need.

Customer Feedback

We aim to provide an excellent service for both clients and cats. We welcome feedback about our service and you can leave a review on our website or post on our Facebook page. If you have any specific comments or suggestions we would love to hear them – please tell us when you visit, give us a call, or send us an email. In the unlikely event that you have any concerns about our service please speak to us in the first instance so that we can understand your concern and take appropriate steps to resolve it.

What Our Clients Say…

5 star review  Such a fabulous boutique cattery, I know that when Storm and Summer go to stay that they are in excellent hands with David and Carole. It’s 5 star accommodation and I wouldn’t go anywhere else.

Michaela Wells Avatar Michaela Wells
February 24, 2017

5 star review  Cannot thank Cosy Paws enough for taking such good care of our nervous little cat Puff. Very relaxed and peaceful at the cattery with lots of time being spent on each cat. Carole is a cat whisperer, Puff is usually so timid but snuggled with her. Made it easier to part with Puff for a week knowing she was safe and loved! Would not hesitate to use them again and recommend to everyone.

LeeAnn Day Avatar LeeAnn Day
May 16, 2016

5 star review  My cats vary in age from 1 year to almost 18 & in temperament from laid-back Maine Coon to feisty tortoiseshell so their individual needs differ considerably & finding a cattery I could trust was never going to be easy. However, they have just spent 2 months being brilliantly looked after by Carole & David and I would now never leave them anywhere else . Thoroughly recommended!

Jill North Avatar Jill North
May 7, 2016

5 star review  Carole and David provide 5 star luxury at Cosy Paws Cattery and we wouldn’t leave Gretal with anyone else. We are happy in the knowledge that she is cared for, loved and safe in our absence. We are exceptionally precious where Gretal is concerned and we find Cosy Paws offers us the complete reassurance we need when leaving her in their care.

Nicki Mancey Avatar Nicki Mancey
April 26, 2016

5 star review  Cosy Paws Cattery is wonderful, and Carole and David are so caring. We are so relieved to have found such a wonderful place for our two Siamese to take their holidays! Its total kitty luxury! very highly recommended.

Claire McIntosh Avatar Claire McIntosh
January 25, 2016

5 star review  Fab place our Jess is havin a wee ‘spa break’ as I write x

Kirstie Kingston Avatar Kirstie Kingston
January 25, 2014

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